Sunday, May 10, 2015

Week 7 - Leading through Disruptive Times

“The key is to embrace disruption and change early. Don't react to it decades later. You can't fight innovation.
- Ryan Kavanaugh

Week 7…it’s hard for me to imagine that in two weeks this journey will be over for the semester and I will be turning 40-years old…I had the goal of graduating with my MSLD before I turned this magical age, and although work and life had some challenges in store for me, I am still incredibly fortunate and lucky to live this life! I may be half way done with the required classes for this next achievement, but I certainly am not even remotely close learning to what this next chapter has to offer.

As I found while researching for our assignment this week, we learned that “to stay ahead of the wave…firms will need human, brand, technological, and financial resources to deploy against new and increasingly complex problems…” (Christensen, Wang, & van Bever, 2013, p. 112) so that strategically, leaders are able to strengthen their firm, differentiate themselves within the competitive marketplace, as well as learn to enhance an innovative culture that allows for a “…unique mix of talent and strength in solving interdependent problems…” that would be difficult to imitate (Christensen, Wang, & van Bever, 2013, p. 112). Moreover, as one classmate posted this week on the discussion board, our “…challenge is that it’s seldom easy to see where a new idea starts, where it’s going to go next or if it will ever stop developing” (Zeitz, 2015). I think that Dr. Edward Knab hit the proverbial nail on the head when he mentioned that “…innovation is a fundamental process in every business and organization” (Kanb, 2015), but we have to find sustainable ways to integrate and support this in a consistent manner in order for it to become a reality.

One of my favorite ways of identifying innovation would be by not only isolating what are the “…drivers of strategic action that can clarify what is needed for successful innovation” (McKeown, 2014, p. 156), but by also being able to collaborate on what strategy helps shape a better future for all involved by identifying the “…shortest route to desirable ends with available means” (McKeown, 2014, p. 156). We also found that techniques to generate innovation surround five basic ideas; envisioning a different version of the current state of the organization, idea generation surrounding and supporting the goal of the new vision which allows for various depths of exploration, argument ,discussion, and brainstorming on what the minimum expectations, results or needs will be in order to identify success, experimenting with the possibilities that will lead to the planned current disruption required to produce change, and modifying to adapt and ensure deployment and longevity within the team to emulate the desired strategic changes (Canfield, 2011).

My particular favorite uncovered tool was that of the 6-3-5 Brainwriting process. Brainwriting 6-3-5 is an alternative version to brainstorming that encompasses using “…six people, working to generate three ideas each five minute exercise” (Canfield, 2011, p. 133). The way the method works is by having six people in a group, which come up with three ideas during a five minute period. Each idea can be “…completely new, or can be variations of ideas already on the sheet, or can be additional developments to ideas already on the sheet” (uco.edu).

This week we are going to blog about the relationship between innovation and disruptive innovation from the perspective of leadership. As I mentioned in my research paper this week, I think that “innovation is about practical creativity” (McKeown, 2014, p. 147) and that half the battle that most leadership positions face is figuring out how to generate, and begin looking for new and innovative ideas (Values Centered Innovation, 2014). Innovation is about both creativity, coming up with the “big idea” as well as execution, which is traditionally where leadership tends to falter (Govindarajan, 2010). This is usually because most companies and leaders tend to think they are “…good at execution…” when in fact they tend to be “…good at execution of their core business…” (Govindarajan, 2010).

Additionally, this week we had the opportunity to explore disruption, and its many shapes and forms that allow for leaders to recognize the importance of change. As I posted in our discussion forum this week, I am able to see that the impact of disruption can actually be a rather productive and creative way to infuse critical thinking as well as innovation within the daily operations and functions of the workplace. Moreover, the importance of disruption was widely discussed; particularly how a “…systematic way to chart and pace disruption…” (Wessel & Christensen, 2012, p. 63) can be beneficial so leaders can learn to incorporate projects that can “…provide clearer ROI…revenue and market share…” into their strategic analysis (Christensen, Wang, & van Bever, 2013, p. 103).

As a classmate posted, we also have to be considerate in evaluating how disruption affects all of our shareholders; “many stakeholders were affected by poor management decisions during a time of disruption” (Sachar, 2015)and therefore we have to ensure that as leaders, in order for us to effectively manage and maneuver about disruption, that we “take stock of the entire situation; understand the market and their competition” (Sachar, 2015). I think one way to navigate this area from a perspective of leadership would be to include multiple areas of expertise all having a voice in how their teams interpret how the disruption will not only affect their daily operations, but also entail what unique ideas they collectively have uncovered during the trial and error phase once ideas have been put in motion to see which will ultimately be the best for the overall performance of the company. That way, not only are we including a variety of players from the field and purposely soliciting their inputs, but we are also making sure that many areas have the chance to research, reflect and report upon how incremental changes during the disruption period when not myopically approached and decided upon work in real time.

I cannot currently imagine a time or place when innovation and disruption would take place within my organization at the same time. I think that it could be overwhelming and confusing; too much change all at once could be too much of a good thing. I think it could definitely alter the way in which I lead for sure. As another classmate posted this week, “to maintain momentum in what is called a “wave of commoditization”…more human, financial and technological resources will be needed to combat the increasing complex problems…” (Palugod, 2015); therefore, if they were happening simultaneously, I think it would have to be done in a similar fashion to understanding that disrupters happen every day, in every industry and all the time. It is how corporations decide to respond to them is what ends up impacting our core business model and daily operations. And this is exactly where innovation steps in.

I think the best way to lead my organization through innovation and or disruption is that you have to be fluent in the organizational operations, understand whom are the experts that can be leaned upon for critical information during the decision making process, as well as understanding the idiosyncrasies of disruption can also coach us all into becoming “…savvy about assessing the jobs they need done and funnel work to the…most appropriate…” for the job (Christensen, Wang, & van Bever, 2013, p. 110). In order to incorporate this trend into our current business model, we need to practice how to strategize and innovate towards uncovering a well-known solution that has a fairly well defined scope in nature (Christensen, Wang, & van Bever, 2013, p. 111).

As I mentioned in my own posting this week, to mitigate the unsettling waters during disruption, that by isolating an “…autonomous business unit…” that is free from “…reliance on the parent organization…” will help us “anchor” as we attempt to change our current course (Christensen, Wang, & van Bever, 2013, p. 113). Secondly, we have to ensure that we find “leaders who come from the relevant ‘school of experience’ that will allow for engagement at a variety of levels as they face new problems (Christensen, Wang, & van Bever, 2013, p. 113). By allowing this area to set priorities and for them to have a separate and distinct allocation of resources coupled with “unwavering commitment by the CEO” it will allow for the core project group to be not only protected from the usual onslaught of red-tape and politics, but will allow for the team to “…reflect priorities different from those of the core business” (Christensen, Wang, & van Bever, 2013, p. 113).

Your ultimate goal with disruption is that you want your efforts to produce solutions that allow for previously “unsolved problems” to be defined, that gives you a “value-added” business process and obviously includes all of the imperative networks to gain strength within their respective structure, as change and disruption are both entirely inevitable. I think to a certain extent, the same can be true about innovation…but we have to remember the importance of execution. I think therefore, it takes more than one leader adapting and being open during this time…it takes an entire army of dedicated team leaders that have the resources and knowledge to know that they certainly don’t know everything about everything and let those whom do, lead in their own way.

Until we blog again!

References

Canfield, J. (2011). Imagine. Holland: Black Lake Studio, LLC.
Christensen, C., Wang, D., & van Bever, D. (2013). Consulting on the Cusp of Disruption. Harvard Business Review, 107-114.
Govindarajan, V. (2010, August 3). Innovation is Not Creativity. Retrieved from Harvard Business Review: https://hbr.org/2010/08/innovation-is-not-creativity.html
Kanb, E. (2015, May 10). Module 8: Impact of Lean Start-ups . Retrieved from Erau.edu: https://erau.instructure.com/courses/14127/discussion_topics/82448
McKeown, M. (2014). The Innovation Book. Harlow: Maverick & Strong Limited.
Palugod, C. (2015, May 3). A642.7.2.DQ - Xtreme Innovation. Retrieved from Erau.edu: https://erau.instructure.com/courses/14127/discussion_topics/48359
Sachar, A. (2015, May 3). A642.7.2.DQ - Xtreme Innovation. Retrieved from Erau.edu: https://erau.instructure.com/courses/14127/discussion_topics/48359
uco.edu. (n.d.). What is "Brainwriting". Retrieved from uco.edu: https://www.uco.edu/academic-affairs/cqi/files/docs/facilitator_tools/brainhan.pdf
Values Centered Innovation. (2014). TOOLS AND TECHNIQUES. Retrieved from Innovationstyles.com: https://innovationstyles.com/isinc/content/toolstechniques0.aspx
Wessel, M., & Christensen, C. (2012). Surviving Disruption. Harvard Business Review, 56-64.
Zeitz, A. (2015, May 3). A642.7.2.DQ - Xtreme Innovation. Retrieved from ERAU.edu: https://erau.instructure.com/courses/14127/discussion_topics/48359









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